Privacy Policy

1. Introduction

Welcome to Cloudbet. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the Cloudbet platform, including our website and mobile application.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide a professional crypto gambling experience, Cloudbet collects several types of information:

Personal Identification Information

Account details: Username, email address, and contact information during Cloudbet register process.
Verification data: Identification documents required for KYC (Know Your Customer) compliance.
Transaction history: Details of deposits and withdrawals made via cryptocurrency wallets.

Technical and Usage Data

IP address, browser type, and device information used for Cloudbet login.
Cookies and tracking technologies to monitor site performance and user preferences.
Gaming activity including bets placed, wins, and losses on casino slots.

3. How We Use Your Information

Cloudbet uses the collected data for various purposes intended to improve your betting experience:

To manage your account and provide customer support.
To process your crypto gambling transactions securely.
To personalize your experience with tailored promotions and casino slot recommendations.
To detect and prevent fraudulent activity or unauthorized access.
To comply with legal and regulatory obligations in the Philippines.

4. Data Security

We implement industry-standard encryption and security protocols to protect your sensitive data. Since Cloudbet focuses on crypto gambling, we employ advanced cold storage solutions and SSL encryption for all data transmissions.

While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the Internet is 100% secure.

5. Disclosure of Data

Cloudbet does not sell your personal data to third parties. We may only share your information with:

Affiliated service providers who assist in our operations (e.g., payment gateways).
Regulatory bodies or law enforcement when required by legal process.
Third-party auditors to ensure fair play and transparency in our casino games.

6. Cookies Policy

We use cookies to enhance navigation and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on the Cloudbet platform.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your account and personal data, subject to legal retention requirements.
Object to the processing of your data for marketing purposes.